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Privacpy 

Privacy Policy

Privacy Policy for Ektations

Effective Date: 20-Dec-2024

Ektations (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Payment details (processed securely through third-party payment gateways)

1.2 Non-Personal Information

We may collect non-personal information automatically, including:

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

2. How We Use Your Information

2.1 To Process Orders

  • Fulfill and ship your orders

  • Communicate order status and updates

2.2 To Improve User Experience

  • Analyze website usage and trends

  • Personalize your experience on our Site

2.3 For Marketing and Communication

  • Send newsletters, promotions, and updates (with your consent)

  • Respond to inquiries and customer support requests

3. Sharing of Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors for payment processing, shipping, and analytics.

  • Legal Authorities: When required by law or to protect our legal rights.

4. Security of Your Information

We take reasonable steps to protect your information from unauthorized access, use, or disclosure by:

  • Using secure payment gateways

  • Encrypting sensitive data

  • Limiting access to personal information to authorized personnel only

5. Your Rights

Under Indian laws such as the Information Technology Act, 2000, you have the following rights:

  • Access and Update: Request access to or update your personal information.

  • Withdraw Consent: Opt-out of marketing communications at any time.

  • Delete Data: Request deletion of your personal data, subject to legal and operational requirements.

6. Cookies and Tracking Technologies

We use cookies to:

  • Enhance your browsing experience

  • Analyze Site performance

  • Serve targeted advertisements (where applicable)

You can manage cookie preferences in your browser settings.

7. Payment Information

We do not store your payment details on our servers. All payment transactions are processed through secure third-party gateways compliant with PCI-DSS standards.

8. Compliance with Indian Laws

This Privacy Policy complies with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, under the Information Technology Act, 2000.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on this page, and the “Effective Date” will be updated.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

By using our Site, you acknowledge that you have read and understood this Privacy Policy.

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